01Social media management

Your social media shouldn’t feel like another job.

We plan it, create it and post it, so your feed stays consistent and on brand while you run your business.

Social Media Management, done with a plan

You know social media matters. Finding the time to do it well, week after week, is the hard part. Posts go out in bursts, the feed goes quiet for a month, and it stops looking like the business you’ve built. Our social media management is for owners who want an active, professional presence on Instagram and Facebook without adding another job to their list. We take the planning, creating and posting off your plate, and you still see and approve everything before it goes out.

Each month starts with strategy. We build your content calendar around pillars that give each post a job: educate your audience, showcase your work, build trust in the people behind the business, engage your community and convert interest into inquiries. Then we design the posts, edit the reels, write captions in your voice and schedule it all. It’s creative with a purpose, planned in a set order: first attract attention, then connect with the right people, then lead them to an outcome, like a message, a booking or a sale.

Social media is one part of how customers get to know you. The people who find you on Instagram often visit your website next, see your ads or pick up your business card, and each of those moments should feel like the same business. That’s why we plan your social media marketing alongside everything else you do. As a marketing agency that also handles advertising, branding and print, we keep your posts, your ads and your brand telling the same story. You also get a monthly report in plain language: what went out, what people responded to and what we’ll try next.

A phone resting on burgundy velvet cushions in a sunlit window seat, its screen showing a grid of photos, a cup of tea on the sill.

This is a good fit if

  • you post when you remember, not on a plan.
  • your feed doesn’t look like the business you’ve built.
  • you know you should be making reels but can’t find the time.
  • you want social media tied to real business goals, like inquiries and bookings.

What we make

Posts, reels and stories

Three formats, one look. Each has a job in your month.

  • A styled flat lay post: two champagne coupes, strawberries on a brass plate and a burgundy napkin on marble.Post

    One strong image, a caption in your voice and a clear next step.

  • Hands arranging burgundy dahlias and cream roses in a stone vase on a sunlit table.Reel

    Short, captioned for sound-off viewing, cut to keep people watching.

  • A sunlit boutique fitting room with a burgundy velvet curtain, ivory silk on a brass rail and an arched mirror.Story

    Everyday moments, polls and reminders that keep you close between posts.

How AO runs your social media

What’s included

Everything, handled

  • Social media strategy

    We define your goals, your audience, your voice and the content pillars that guide each post.

  • Monthly content calendar

    You see the whole month of posts, dates and captions before we schedule anything.

  • Post design

    Branded graphics and photo posts that look like your business and nobody else’s.

  • Reels

    Short videos we plan, edit and caption to make people stop and watch.

  • Stories

    Behind-the-scenes moments, polls and reminders that keep you visible between posts.

  • Captions in your voice

    Friendly captions that sound like you and give people an easy next step.

  • Scheduling and publishing

    We post when your audience is most active, so your feed stays consistent through your busiest weeks.

  • Community management

    We reply to comments and messages in your voice and pass along anything that needs you.

  • Monthly reporting

    A short, plain-language report on how your content performed and what we’ll change next month.

How it works

Four steps, no mystery

  1. Strategy

    We learn your business, your customers and your goals, then set the voice, pillars and posting rhythm for your content.

  2. Create

    We design the posts, edit the reels and write the captions. You review the month’s calendar and ask for any changes.

  3. Schedule

    We schedule approved content to publish on time and keep up with comments and messages as they come in.

  4. Grow

    Each month we look at what your audience responded to and use it to shape the next month’s content.

Questions

Social Media Management: FAQs

Something else on your mind? Ask us directly.

What does social media management include?

Our social media management covers strategy, a monthly content calendar, post and reel design, stories, captions, scheduling, community management and a monthly report. You review and approve the content, and we handle the rest.

How often should my business post on social media?

Consistency matters more than volume. The right rhythm depends on your goals, your audience and how much happens in your business each month, so we set it together during strategy. Then we stick to it, so your feed stays active even when you’re busy.

Which social media platforms do you manage?

We focus on the platforms where your customers spend their time. For many businesses that means Instagram and Facebook, and our Instagram management covers posts, reels and stories. If your audience is somewhere else, we’ll talk it through and build the plan around the platforms that fit your goals.

Do you create reels and video content?

Yes. We plan the ideas, write the hooks and captions, and edit each reel so it looks polished and on brand. You can film short clips on your phone using our simple shot list, and we turn that footage into finished reels.

Will I approve posts before they go live?

Yes. You review the full calendar, designs and captions included, before anything is scheduled. Send us your edits, and we’ll update the posts before they go out.

Do you respond to comments and messages?

Yes, community management is part of the service. We keep an eye on comments and messages, reply in your voice and flag anything that needs your personal attention, like a quote request or a complaint.

How long does it take to see results from social media?

Social media builds over time, so we plan in months rather than days. From the first month, your feed looks active, consistent and professional. After that, we track what your audience responds to, adjust the plan and keep you updated on what’s working.

Can you run social media ads too?

Yes. Our digital advertising service covers Meta ads on Facebook and Instagram. When we plan your posts and your ads together, they share the same look and message, and each one supports the other.

Start a project

Ready to make your business impossible to overlook?

Tell us about your business and the customers you want to reach. We’ll come back with a clear plan for your social media.

Ready to make your move?

Tell us a little about your business and AO will reply with the next steps.

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